ShopInDior: Cegid Y2 POS for US boutiques
Christian Dior Couture · Functional Retail Consultant
Designed and tested Cegid Y2 enhancements for the rollout of a POS solution built for Dior's US boutiques, then trained users and supported stores through go-live.
- Client / organization
- Christian Dior Couture
- Consulting firm
- VISEO USA
- Role
- Functional Retail Consultant
- Period
- Jun 2020 - Aug 2020
- Location
- New York, USA
- Area
- Retail systems
Business context
Dior was rolling out a point-of-sale solution built on Cegid Y2 for its US boutiques. US-specific extensions had to be designed and tested, store teams trained on the new Cegid retail solution, and boutiques supported through go-live.
Key contributions
- Produced the technical design and implementation of Cegid Y2 enhancements, including forms, for the US boutiques.
- Tested the extensions developed for the United States across front-office and back-office POS processes.
- Trained store users on the Cegid retail solution and supported change management.
- Covered go-live hypercare, hotline and store support.
Responsibilities in detail
Design & build
- Technical design and implementation of Cegid Y2 enhancements
- Technical design of forms in Cegid
- Front-office and back-office POS processes
Testing
- Testing of extensions developed for the United States
Support & training
- User training on the Cegid retail solution
- Change management
- Go-live hypercare
- Hotline and store support