Cutover & hypercare

Managed the IT side of merging Dior's US e-commerce logistics into the existing retail warehouse run by a third-party logistics provider, from interface requirements through cutover, hypercare and warehouse operations.

• Cutover & hypercare
• Salesforce Commerce Cloud
• MuleSoft
• Talend
• +4

Led the implementation of Signifyd payment-time fraud prevention on Lacoste's Salesforce Commerce Cloud web stores, first for Mexico and then for Canada, from design and historical-data load to go-live tuning.

• Cutover & hypercare
• Signifyd
• Cybersource
• Salesforce Commerce Cloud
• +5

Designed and tested Cegid Y2 enhancements for the rollout of a POS solution built for Dior's US boutiques, then trained users and supported stores through go-live.

• Cutover & hypercare
• Cegid
• Point of sale
• Testing
• +1

Managed the IT side of moving Lacoste's footwear division to a new third-party warehouse, whose interfaces were built to fit Lacoste's standard Orliweb solution, through testing, cutover and WMS go-live support.

• Cutover & hypercare
• Cegid Orliweb
• 3PL
• Oracle SQL
• +3